Getting Started

1. How do I set-up Colleago?

Everything about Colleago has been designed to be simple and quick. Creating a Colleago account takes 5-10 minutes. All you need to do is go to the Colleago home Page and click ‘Get Started’.

2. What information do I need to get started?

All you need is your company and contact information, a credit/debit card, staff details, and job titles and categories (employee job taxonomy).

3. What company information do I need to complete the registration process?

All you need is your Registered Company Name, Registered Company Address, Trading Name, and a Company Number (ABN or ACN),

4. What contact information do I need to complete the registration process?

A primary administrator is required. You will need a name, address, email and mobile phone number.

5. How do I pay for Colleago?

Colleago has an automated payment process managed by Stripe that will invoice your nominated credit/debit card each month, in advance. Tax receipts are emailed to you each month.

6. Why won’t Colleago accept my password when I am setting up?

Your password needs to be 8 characters or more. This provides greater security.

7. Where can I edit my company information?

To locate and edit your company information move your mouse to your name in the top right of the screen and click.

8. Where can I edit my payment details?

To locate and edit your payment information move your mouse to your name in the top right of the screen and click.

9. Where can I find Colleago Terms and Conditions?

The Colleago Terms and Conditions are located here: www.colleago.co/terms-and-conditions

10. Where can I find the Colleago Privacy Policy?

The Colleago Privacy Policy is located here: www.colleago.co/privacy-policy